Over the past few weeks, the current version of Chrome has posed several problems printing. As more schools use Google Apps for Education and switch to using Chrome as a browser (still a far superior browser compared to IE), it is important to make sure the basic needs are met--like printing.
As helpful advice to fellow teachers and instructional/technological leaders, here are some "quick" fixes to the Chrome/PDF viewer print dialog issues.
Problem summary: When attempting to print in Chrome (any application), the user can press Ctrl+P, click the print button on the application, or go to File-->Print. In all three cases, the print dialog box (a Chrome-generated PDF viewer) fails to appear. Therefore, documents fail to print. There is no quick print feature.
Fixes:
As helpful advice to fellow teachers and instructional/technological leaders, here are some "quick" fixes to the Chrome/PDF viewer print dialog issues.
Problem summary: When attempting to print in Chrome (any application), the user can press Ctrl+P, click the print button on the application, or go to File-->Print. In all three cases, the print dialog box (a Chrome-generated PDF viewer) fails to appear. Therefore, documents fail to print. There is no quick print feature.
Fixes:
- Hold down Ctrl+Shift+P to print. This will generate the PDF viewer.
- Open another computer application like MS Word, prompt Word to print and then, return to Chrome and print.
- Close out of Chrome (sometimes multiple times are necessary) and reopen Chrome.
Various forums suggest enabling the PDF viewer add-in (though, it is enabled by default). However, this does not seem to be the case in many instances. The important part is to provide staff with a simple set of fixes they can do in order to make the "clean-up" smooth and easy.